Quality Management System
Metro System has well-documented procedures for various functions, ensuring delivering best value to its customers. Some of these include:
- Leadership & Corporate Citizenship
- Business Development and tendering processes
- Procurement Processes
- Vendor evaluation & management processes
- Design & Engineering Processes
- Value Engineering Processes
- Project Execution Processes
- Product identification, traceability, inspection & testing
- Quality assurance and quality control processes
- Document control and control of records
- Sub-contractor Management
- Project Management including risk, scope, variation & claims management
- Project planning, project control, project reporting
- Control of non-conforming products, corrective & preventive actions
- Process & product audits (internal & external)
- Training & competency development for employees