Metro System  has  well-documented  procedures  for  various  functions,  ensuring delivering best value to its customers. Some of these include:

• Leadership & Corporate Citizenship
• Business Development and tendering processes
• Procurement Processes
• Vendor evaluation & management processes
• Design & Engineering Processes
• Value Engineering Processes
• Project Execution Processes
• Product identification, traceability, inspection & testing
• Quality assurance and quality control processes
• Document control and control of records
• Sub-contractor Management
• Project Management including risk, scope, variation & claims         management
• Project planning, project control, project reporting
• Control of non-conforming products, corrective & preventive actions
• Process & product audits (internal & external)
• Training & competency development for employees